Privacy policy

This policy explains what information Zamzam Organics (“we”) collects on zamzamhoney.shop and how we use it.

What we collect

• Order details: your name, mobile number, emirate, area and address, any notes you add, and what you order.
• Website data: basic technical data such as your IP address, browser type and the pages you visit, collected through cookies.

How we use it

• To confirm your order (by WhatsApp or phone), deliver it and give support.
• To keep records of orders and payments.
• To measure and improve our ads and website.

Advertising and cookies

We use the Meta (Facebook) Pixel and Conversions API. They tell us when someone views a product, starts checkout or places an order, so we can measure our ads. When you place an order, we may share some details with Meta in encrypted (hashed) form, such as your phone number, name and emirate, to match the order to an ad. You can control ad settings in your Facebook account and clear cookies in your browser.

Who we share it with

We share your delivery details with our delivery partner so they can deliver your order, and with Meta as described above. We don’t sell your personal information.

How long we keep it

We keep order records for as long as we need them for the business and the law.

Your choices

You can ask to see, correct or delete your information by messaging us on WhatsApp +971 55 497 0452 or emailing [email protected].